Hotel Associa is located directly above Shin-Yokohama Station. The bullet train takes people to Tokyo Station in 17-minutes and to Shinagawa Station in 10-minutes. A direct bus to Haneda International Airport is a 35-minute ride. Yokohama, Nagoya and Osaka can be directly accessed from Shin-Yokohama Station. Warm and soundproof rooms made of natural materials feature modern decor and light colors with soft lighting. Floor-to-ceiling windows offer panoramic views of the city, and rooms come equipped with an LCD TV, air humidifier/purifier, a small fridge, personal locker and an private bathroom with a bathtub and free toiletries. All rooms feature free WiFi. The 24-hour front desk offers dry-cleaning and foreign currency exchange. A Japanese and Western-style buffet breakfast can be enjoyed at the property atrium. The Associa lounge exclusively available to staying guests offer coffee, tea, herb tea, soft drinks and various other beverages for free. Hotel Associa is located within the station building Cubic Plaza Shin-Yokohama. Guests can enjoy dining at the various restaurants located on floors 9 and 10, or enjoy shopping at stores such as Bic Camera or Uniqlo. Yokohama Arena and the Shin-Yokohama Ramen Museum are both within a 10-minute walk. Nissan Stadium is a 5-minute taxi ride away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.